We are always looking to improve our service to ensure that clients have a positive experience. However, on occasion something may happen that means the service has not been as a client may expect. In these situations please contact the team in the first instance by phone or email to discuss the situation.
If the service is unable to respond to your issues to your satisfaction then we have a complaints process that we would encourage you to read and follow.
Z:\New Office Network\Complaints\Complaints procedure March 2025.docx
